Experience | Belene Graham

2024 – 2025

Learning & Development Consultant

Royal Caribbean

Partnered with Executive Leadership, shore-based stakeholders and regional HR teams to align development with business performance metrics.
Built a sustainable learning culture, facilitated leadership programmes, conducted talent reviews and ensured succession planning.
Coached individuals and teams to unlock leadership potential and drive organisational effectiveness.

2021 – 2024

Shoprite Group

Led a team of 7 Curriculum and Instructional Designers for RSA and non-RSA portfolios.
Partnered with 5 Divisional Training Delivery Partners to govern design standards and compliance.
Controlled portfolio costs, used business intelligence for ROI determination and ensured governance compliance.

2018 – 2021

Shoprite Group

Managed 2 direct reports and 12 Divisional Training Delivery Partners across national operations.
Delivered youth development programmes including YES4Youth and Retail Readiness with R160 million budgets.
Programme success secured tax rebates exceeding R15 million annually and lifted B-BBBEE levels.

2015 – 2018

Microsoft South Africa

Established and managed the Student2Business programme across multiple provinces, 200 to 300 graduates annually.
Conducted market research on skills gaps, developed training strategies and collaborated with Microsoft Partner companies.
Managed budgets, compliance, risk and graduation events end-to-end.

2012 – 2015

African Bank

Managed Training and Development for Management with a team of 5 facilitators across 2 regions.
Led needs analysis, talent management and succession planning for critical leadership pipelines.
Owned FAIS training strategy and implementation ensuring full regulatory compliance.

2012

Standard Bank

Ran the full ADDIE training cycle aligned to business processes and strategic objectives.
Managed learning material against evolving business needs and reported progress to senior stakeholders.

2010 – 2012

Virtus Training Solutions

Managed a team of six and the rollout of comprehensive training projects for SITA and large Government Departments.
Designed training strategies, reviewed content quality and managed stakeholder reporting.

2005 – 2010

Human Capital Innovation

Managed training project implementation for SITA and various Government Departments.
Led instructional design, administration, budgets, planning, scheduling, tender documents and recruitment.

1993 – 2004

Department of Correctional Services

Held various roles within the Regional Commissioner's Office including Industrial Relations and Communication Services.
Managed a team of 4 across HR Administration and operational support functions.